Warranty Information
We offer a 12-month limited warranty. Subject to the limitations set forth below, Seller hereby makes the following warranties with respect to the products provided by it under this Agreement: materials of new product construction and work performed thereon by Seller are warranted to conform in all substantial respects to the applicable Seller drawings and to be free from defects in material content and seller’s workmanship, for a period stated above. The foregoing warranties shall not extend to any goods, services, or parts thereof which have been subjected to misuse, misapplication, or neglect, damaged by accident, assembled with gearing other than the seller’s, rendered defective by reason of improper installation, or by the performance of repairs or alterations outside of Seller’s plant. The foregoing warranties shall not apply to any components not manufactured by Seller (such as bearings and seals) which are attached to, incorporated in, or otherwise made a part of Seller’s goods.
Warranty Remedies
Buyer’s sole and exclusive remedy for non-conformance of Products shall be the repair or replacement of any nonconforming Products, providing the Seller is given written notice within 10 days after discovery of non-conformance. Seller shall not be liable for any other expense connected with the correction or re-performance of any Service or for any special, extraordinary, incidental, or consequential damages. Buyer’s sole and exclusive remedy for a failure of Seller’s Product due to defects in material and workmanship during the warranty period, at the Seller’s election, shall be repair or replacement of the defective Product at the Seller’s plant or warehouse. To request the provisions of this remedy, the Buyer must provide a written notice to the Seller within 10 days after discovery of non-conformance, establish the dates of purchase, installation, and removal from service, document operating hours, and provide a description of the claimed defect. Seller reserves the right to demand the return of the claimed defective Products to its plant or warehouse for inspection at Buyer’s expense. Should Seller agree that a Product might not be reasonably returned due to size or complexity; the same shall be cleaned and presented to an authorized Seller’s representative for complete inspection. The limited warranty shall not include any transportation charges, costs of disassembling or installation, equipment downtime, or any liability for direct, indirect, or consequential damages or delays. The limited warranty is not transferable.